Loyal Tesco Manager Bullied Out ~ Tesco-Complaint

Thursday, December 28, 2006

Loyal Tesco Manager Bullied Out

I have been employed at Tesco for the past ten years and four months. Six years as a General Assistant, eighteen months as Dairy/CPM Manager, two years as Fresh Food Stock Control Manager and eight months as Checkout Manager Services. I handed in my notice just over a week ago and this morning I was told to ‘get out’ by the Store Manager.

I had confided in a ‘trust worthy’ colleague this morning that I would not be able to serve my full notice due the new company I will be starting with needed me in for an induction before I was due to leave. I felt guilty about this and spent this morning plucking up the courage to inform the Store Manager. You may think it strange that I needed to ‘pluck up’ courage to do this simple task but since the Store Manager has joined the store this year, the general consensus among the management team is that he bullies his staff and managers.

I have experienced this first hand on a number of occasions and to have a man who is in serious need of training around people skills and anger management in charge of a store, to me, is ludicrous.

This ‘trustworthy colleague’ went to the Store Manager and informed him of my intentions behind my back, I feel, to improve her personal credibility with him as most managers are doing since he joined the store. I cannot believe the ‘One team, the Tesco team’ attitude that was once in place when the previous Store manager was in charge has diminished into back-stabbing amongst the management team in a bid to stay on the current store managers good side.

After being laid-up in bed with the flu since Christmas Day, I returned to work this morning to my usual reception (and for many others) from Neil. Not a ‘How are you feeling?’, not a ‘Did you have a nice Christmas?’, not even a simple ‘Hello’ or ‘Good Morning’ but a cold shoulder and being ignored as if I was invisible.

I was called in to his office and asked what I had said to my colleague this morning to which I replied ‘I’m sorry but my last day will be today as I am needed in for an induction at my new company tomorrow so unfortunately I cannot work my notice until Sunday as previously agreed’.

He then said ‘I want you gone now. And I will be holding your pay back as long as possible’. Is this the thanks I get for ten years loyal service? Most companies would thank their staff for their commitment as it is very rare for someone to stay with the same company for that long, let alone the same store as I am sure you are aware. As I left the store, saying my goodbyes to staff, some of which I had been working with since I was sixteen years old, I was ushered out of the store by the Store Manager as he whispered in his usual aggressive manner ‘Good luck in your new job. You’ll need it. You know you’ll need it don’t you?!’ One final humiliation from Tesco as my leaving present. Thank you very much.

I did not want to leave on bad terms as you never know what will happen and I may well want to apply for a job with Tesco in future as up until the Store Manager took over (literally) I enjoyed my job working under the previous five or six Store Managers. But I now feel all my bridges with the company have been burned by his obvious bitterness and dislike towards me.

Every year as a Manager I have achieved a green light for my performance document and never had any indication I was doing an unsatisfactory job until the Store Manager found out I had been looking for another job. This happened the day of my half year review. He approached my as I came off a check out and said ‘I hear your looking for a new job, we’ll discuss it in your review’. ‘Fair enough’ I thought. It was never mentioned in my review or ever again. At the time I was just inquiring as I felt I had no chance in the near future of moving to the next work level and I am an ambitious person so I thought I would see what was about. He had obviously decided he did not want me as one of his team or surely he would have at least had a conversation about it with me.

I fear for the Store as I know for a fact many of the Managers feel the same way as I but are too frightened to speak out. Morale is at an all time low. The last eight months has been a living hell for me consisting of sleepless nights, worrying what I would get in trouble for or blamed for when I came into work. Is this how we should feel working for a company who preach how they look after their staff? How many more Managers will it take to step down or leave because of this man before something will be done?

41 comments:

Anonymous said...

Shit happens

Anonymous said...

Sounds like you're best off out of it. Good luck in your new job.

Anonymous said...

Thanks Al, much appreciated. Anonymous - GTF

Anonymous said...

I am sorry to hear about your mal-treatment after so many loyal years. It does not surprise me. While the staff try their best to be good with us customers, the cutbacks, targets etc that Tesco have been imposing lately means we too are bullied and treated with contempt. I had a real horriffic experience there on Dec 12th this year and I will never shop there again. Best of luck to you.

Anonymous said...

Yep, some times a change of manager can be a good thing, sometimes it isn`t. After 10 years service, and experience, he should have considered himself lucky you were there in the first place. In many cases though all the Store managers want is good results and they don`t care who gets hurt in the process. and the way things are in todays industry, theres always someone that can replace you at a cheaper price.

Good luck for the future!

Anonymous said...

Who is the store manager in question?

Anonymous said...

I too am I'n my 10th year and i was nearly I'n tears reading your post as that is how i myself feel too. I am absolutely desperate to get out of the place andcry myself to sleep so much these days withthe way they treat me. When I DO leave i cannot wait to get a few things off my chest!! Good luck to you Hun xxx

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Anonymous said...

Hi....I had a very bad experience too and also found the union only support tesco. Luckily I have recordings and guess what a SM asks the PM... 'so tell me...are all asian woman a pain in the back are they' and she answers...' yes..yes'. Not a very funny hey.
I have already made arrangements for the Asian live TV and watchdog to speak about how I was treated and then dismissed on Ill health.
You should do the same so the media can see how tesco allows managers to ruin peoples lives and sweep their dirty Bullying Behaviour under the carpet.

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Anonymous said...

My daughter has been bullied for the last year n half by her options manager who was a general assistant up until xmas gone, she has put in four letters of grievance now and nothing is getting investigated, she has tried taking her own life over this as all

personal and senior managers do is turn a blind eye, she has witnessed but they too scared to speak up, what can she do about this.

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Anonymous said...

Got to say as the partner of a current manager I think Tesco is appalling for bullying. I would never advise or encourage anyone to work for the company because I think the problem of abusive bullying thugs in management positions is endemic.
I have heard the near maniacal screaming my partner has to endure at the other end of the phone, often woken in the early hours, and frankly I have been seconds from calling the police it has been that bad. And I know he has been physically threatened and abused at work, I've seem the bruises.
Like most victims of bullying my partner is unwilling to complain but that again is down to the hostile culture higher up.
I remember how proud he was when he was signed off but I look at him now and would rather he just left this god awful company.
Tesco, it's 2013 that's seven years after this thread started and to me to see this still going on is just negligent; and if anything really bad happens to my partner then I'll do everything in my power to get charges of criminal negligence brought against those at the very top.

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